Telephone Services

Maintenance

Telecom System Direct telephone maintenance helps you reduce your organizational costs, minimise risk of downtime and gain the convenience of a single point of contact for the support of your telephone system.

The Telecom System Direct maintenance service’s includes support plan options tied to SLA’s as well as individual plans for technical support, repair, spares management and software release subscription services. This allows you, as an organisation, to get the best support services and priority you need depending on the criticality of your telephone system to your business. Our standard support offerings have been outlined below. However, we are also able to provide bespoke support contracts based around any of the features and services described if required.

Telecom System Direct are able to provide full project management for any of your telecoms requirements.

We have over 10 years of experience in providing clients with a start to finish service. This service includes system upgrades, new build installations and office relocations.

We are able to deal with every aspect of your telephony needs. By utilising Telecom System Direct project management service you can be sure that the stress and headache of dealing with you telecoms is taken of your shoulders, freeing up you or your staff to concentrate on more productive activities.

We can provide telephone maintenance for almost any telephone system including BT, Panasonic, Avaya, Samsung and Siemens.